1. Introduction

Welcome to New Incan Empire LLC (“New Incan Empire,” “we,” “us,” or “our”).
 We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.newincanempire.com (the “Website”) or make a purchase from us.

By using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Website and services.

2. Information We Collect

We collect information from you when you visit our site, make a purchase, or interact with us. This may include:

a. Information You Provide Directly

  • Contact details: name, email address, billing/shipping address, phone number

  • Account information: username, password (if you create an account)

  • Payment details: handled securely by our payment processors (Stripe, PayPal – we never store full card numbers)

  • Communications: messages, reviews, or inquiries sent to our customer support

b. Information Collected Automatically

When you browse our site, we automatically receive certain data such as:

  • IP address and device type

  • Browser and operating system details

  • Pages visited and time spent on each page

  • Referring URLs and site interactions

This information helps us improve our website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and shipping

  • Send order confirmations and delivery updates

  • Respond to inquiries and provide customer support

  • Improve our Website, products, and services

  • Send marketing emails and special offers (only if you opt in)

  • Maintain website security and prevent fraud

You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic.

You can modify your browser settings to block or delete cookies. However, some website features (such as the shopping cart or checkout) may not function properly if cookies are disabled.

We do not sell your personal information or use cookies for targeted advertising without consent.

5. How We Share Information

We do not sell your personal information.
 We may share data with trusted third parties only to perform business operations, such as:

  • Payment processors (Stripe, PayPal)

  • Shipping and logistics partners

  • Email service providers for notifications and newsletters

  • Website hosting and analytics providers (Hostinger, WordPress, Google Analytics if enabled)

All third parties are required to keep your data secure and use it only for authorized purposes.

6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations (e.g., tax and accounting records).
 When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your data (“data portability”)

If you wish to exercise any of these rights, please contact us at austin@newincanempire.com.
 We will respond within the timeframe required by applicable law (typically within 30 days).

8. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.
 However, no method of transmission over the Internet is 100% secure. By using our Website, you acknowledge that we cannot guarantee absolute security.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us personal information, please contact us to have it deleted.

10. Third-Party Links

Our Website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

📬 New Incan Empire LLC
 📧 Email: austin@newincanempire.com
 📞 Phone/WhatsApp: +1 (530) 444-2016
 🌐 Website: www.newincanempire.com
 📍 Based in California, United States